Shipping policy
Shipping Policy
At Modera, we aim to deliver high-quality timepieces with care, precision, and transparency at every step.
Processing Time
Orders are processed within 2–3 business days (Monday–Friday).
Orders placed on weekends or public holidays will be processed the next business day.
Please note: Holiday periods may cause slight delays.
Shipping Time
Once processed, orders typically arrive within 7–16 business days, depending on your location and local carrier efficiency.
Shipping Cost
We offer free tracked shipping worldwide — no hidden fees or minimums.
Tracking Your Order
Once your watch ships, you’ll receive a tracking number via email so you can follow its journey until delivery.
Delays & Customs
While we work hard to ensure on-time delivery, delays may occasionally occur due to customs, carrier issues, or seasonal volume. If that happens, we’ll be here to help every step of the way.